HELP CENTER - F.A.Q.

 

How to correct a grey 'Click here to Connect' button after XP Service Pack 3 installation. 

After installation of Windows XP Service Pack 3, the Terminal Services ActiveX Add-on will need to be re-enabled. 

Follow the directions below to re-enable the ActiveX Add-on.

1.  Double click on the gear image in the status bar at the bottom of the open window 
   
  or click TOOLS, MANAGE ADD-ONS, ENABLE OR DISALBE ADD-ONS  
 
2. This opens the Manage Add-ons dialog box.  
3. Highlight 'Microsoft Terminal Services Client' or 'Microsoft RDP Client'  
 
4. Click ENABLE and then OK   
5. Click OK   You will not need to restart Internet Explorer.  
   
 

 

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