HELP CENTER - F.A.Q.

 

Q: I did not receive an email that was sent to me.

1st United Funding uses an spam filter to block unwanted or inappropriate emails.  These emails currently total more than 50,000 per day.  Occasionally, the email filter can block a valid email.

Below is a list of reasons why this can happen.

Email was sent to an invalid email address .

Email was sent from and address or domain with a known history of spamming.  
Email contained inappropriate language or content.  
Email contained a link to websites known to distribute spam.  
Email contained an attachment more than 20MB in size.  

Contact the sender to correct the above and resend the email.




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